Product Safety Report: Black and white portable heater sold via Amazon (B0BRW4YQ7S) (2301

Product Safety Report for Black and white portable heater sold via Amazon presenting a serious risk of fire.

Product: Black and white portable heater sold via Amazon

Hazard: The product presents a serious risk of fire as the internal and external build quality is poor and the plug did not meet the dimensional requirements of BS 1363.

Corrective action: Import rejected at the border. Destruction of the product. Removal of the listing by the online marketplace.

The product presents a serious risk of fire as the internal and external build quality is poor. Externally, it was found that the grill cover over the heater matrix could be removed by hand and the buttons could be pushed into the product. The buttons on the front panel were recessed and were often lower than the surrounding case. The internal build quality was also found to have issues, with one connector not being used and wires being soldered directly to the PCB, with no secondary form of fixing. The plug face did not meet the dimensional requirements of BS 1363 because the live and neutral pins were too close together. The edge of the live and neutral pins were less than the required 9.5mm to the edge of the plug face. This means that the plug may not make proper contact with the socket, which could result in the socket overheating and potentially catching fire. Also, the earth pin was sleeved, which is not permitted. The product was also missing some of the required documentation and markings.

The product does not comply with The Electrical Equipment (Safety) Regulations 2016.

Import rejected at the border. Destruction of the product. Removal of the listing by the online marketplace (Amazon).

PSD case number: 2301-0086

Notified by: Local Authority Trading Standards.