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Jan 04, 2024

What does your Mercedes warranty cover? (2023)

Mercedes-Benz is a manufacturer known for combining luxury and performance across all vehicle models. When you purchase a Mercedes, you’re making a long-term investment, which is why it's important to know what the Mercedes warranty covers.

In this article, we at the Home Media reviews team will explain the Mercedes warranty for new and certified pre-owned (CPO) vehicles. We’ll also dive into extended warranty coverage available from the automaker and independent providers, including the best extended car warranty companies.

The MarketWatch Guides Team is committed to providing reliable information to help you make the best possible decision about a warranty for your vehicle. Because consumers rely on us to provide objective and accurate information, we created a comprehensive rating system to formulate our rankings of the best extended car warranty companies. We collected data on dozens of auto warranty providers to grade the companies on a wide range of ranking factors. After 500 hours of research, the end result was an overall rating for each provider, with the companies that scored the most points topping the list.

Learn more about our methodology.

All new Mercedes come with a warranty package that covers certain repairs to ensure your vehicle will be in proper working condition for your first few years of ownership. The main component of the Mercedes warranty is the 4-year/50,000-mile Basic Warranty, which includes bumper-to-bumper and powertrain coverage.

If your vehicle breaks down during the warranty period, Mercedes will repair or replace any parts that are defective in material or workmanship. Here's an overview of Mercedes warranty coverage:

Each part of Mercedes’ New Vehicle Warranty covers specific vehicle components for a certain time period. The vehicle's main protection hinges on the Basic Warranty, which starts on the date you purchase your vehicle.

In addition to the above warranties, Mercedes offers tire protection against any defects for 1 year/12,000 miles. If the tires become unusable, the manufacturer will replace them free of charge, including mounting and balancing, provided that 1.6 millimeters of tread remains.

You can find more information about the warranty plans in your Mercedes warranty booklet.

Mercedes vehicles covered under the Mercedes-Benz New Vehicle Warranty or the CPO Warranty receive complimentary roadside assistance services. These include:

Any repairs made to your vehicle will be made with genuine Mercedes-Benz parts.

Like most manufacturer warranties, the Mercedes warranty comes with a list of exclusions. Mercedes doesn't cover:

Mercedes-Benz has strict requirements for vehicles to qualify as CPO. Authorized Mercedes-Benz dealerships will ensure a CPO vehicle fits the following requirements:

Every CPO Mercedes is backed by the remaining New Vehicle Limited Warranty. Once that expires, the CPO Limited Warranty goes into effect, providing additional coverage of 1 year/unlimited mileage. Mercedes owners can also purchase additional coverage with the CPO Extended Limited Warranty, which lasts for 1 year/unlimited miles or 2 years/unlimited miles.

Since luxury vehicles can be expensive to maintain, an extended Mercedes warranty could provide peace of mind and protect you from hefty repair bills if your vehicle breaks down.

But before you purchase extended warranty coverage, you should consider your vehicle's reliability and how much you normally spend on repairs. In the J.D. Power 2022 U.S. Vehicle Dependability Study℠, Mercedes ranked 18th out of 32 automakers surveyed for reliability. Mercedes owners reported an average of 195 mechanical issues per 100 vehicles, which is just below the industry average of 192.

The car estimation website RepairPal reports Mercedes drivers pay an average of $908 per year for repairs and regular maintenance, which is nearly 40% above the average for all cars, which is $652. Here are a few examples of common Mercedes-Benz repairs reported on RepairPal:

Mercedes Model

Common Repair

Mercedes Repair Estimate

Mercedes-Benz

GLE350

Crankshaft position sensor replacement

$169 to $201

Mercedes-Benz

CLS450

Intake manifold gasket replacement

$435 to $533

Mercedes-Benz

CLA250

CV joint replacement

$883 to $949

Mercedes-Benz

E450

Catalytic converter replacement

$1,872 to $1,961

Mercedes-Benz

GLA250

Camshaft replacement

$2,878 to $3,191

Our team reached out to Mercedes for a comment on this score and the company's repair costs but did not receive a response.

Before your limited warranty coverage expires, you can purchase the Mercedes-Benz Extended Limited Warranty, which extends coverage for up to 3 years/100,000 miles. This is the only extended warranty plan the manufacturer offers.

The manufacturer's extended coverage protects the vehicle's most important components, including:

Mercedes’ Extended Limited Warranty comes with roadside assistance, which provides battery jump starts, flat-tire changes and fuel delivery.

Based on a survey our team conducted, over half of 1,000 respondents purchased an extended warranty from a manufacturer rather than a third-party provider.

Since the manufacturer's extended warranty coverage is limited, you may consider purchasing coverage from an independent warranty provider. Reputable extended car warranty companies tend to offer more freedom than automaker coverage.

Here are some advantages of purchasing coverage through a third-party warranty provider:

The best way to find affordable extended warranty coverage is to compare options from providers.

Mercedes’ New Vehicle Limited Warranty lasts for 4 years/50,000 miles. It covers most vehicle parts that break down due to defects in parts or workmanship.

No, Mercedes doesn't have a 5-year warranty. The Basic Warranty, which includes both bumper-to-bumper and powertrain coverage, only lasts for 4 years/50,000 miles.

Mercedes warranty coverage excludes wear and tear items like brake pads, wheel alignment and balancing, glass and batteries for any remote controls.

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Because consumers rely on us to provide objective and accurate information, we created a comprehensive rating system to formulate our rankings of the best extended car warranty companies. We collected data on dozens of auto warranty providers to grade the companies on a wide range of ranking factors. The end result was an overall rating for each provider, with the companies that scored the most points topping the list.

Here are the factors our ratings take into account:

Our credentials:

*Data accurate at time of publication.

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